Minky fleece Stars Yellow
Minky fleece Stars Yellow

£2.01

Regular price: £2.87

Lowest price: £2.87
Quantity
Minky fleece Stars Toffee
Minky fleece Stars Toffee

£2.01

Regular price: £2.87

Lowest price: £2.87
Quantity
Minky fleece Stars Graphite
Minky fleece Stars Graphite

£2.01

Regular price: £2.87

Lowest price: £2.87
Quantity
Minky fleece Stars Papaya
Minky fleece Stars Papaya

£2.01

Regular price: £2.87

Lowest price: £2.87
Quantity
Statute

Shop rules


TERMS AND CONDITIONS OF USING THE SERVICES OF THE ORIENT FASHION ONLINE STORE

 

The owner and administrator of the online store available under the domain www.orientfashion.pl is ORIENT FASHION Manish Rajpal, based in Pabianice, at ul. Rzgowska 72, postal code 95-200, with the NIP number: 7251807726, REGON: 100634492, telephone number: +48 42 211 66 85, e-mail address: sklep@orientfashion.pl;

 

 

These regulations define the rules for the operation and use by users of the resources of the online store at www.orientfashion.pl, the mode of concluding distance sales contracts with the store's customers, who are both consumers and entrepreneurs using the e-store services, in accordance with the provisions of the Act on providing services by electronic means, the Act on the protection of consumer rights, the Civil Code Act, the Personal Data Protection Act, as well as in accordance with the guidelines from the European Union legislation, relating to the issues set out in the regulations.

 

 

GENERAL PROVISIONS

 

1. ORIENT FASHION is an online store offering textile goods, both wholesale and retail. Each of these categories will have subcategories listed in detail on the store's website. This catalog is an example and is not exhaustive. Any possible extension of the store's assortment will be announced to customers on the store's website.

 

2. The online store provides all users of its online store with the conduct of its business in accordance with the applicable generally applicable regulations, principles of social coexistence, in accordance with the provisions protecting consumer rights, as well as in accordance with the standards for the provision of electronic services, established by the relevant act.

 

3. The ordering party at www.orientfashion.pl, called the "CUSTOMER", should read the content of these Regulations during registration at www.orientfashion.pl or placing an order. The CUSTOMER will be asked to accept the provisions of these Regulations through the provided functionality, the so-called check - box.

 

4. The terms contained in these regulations have the following meanings:

 

Store - online store available at www.orientfashion.pl

 

Seller - ORIENT FASHION Manish Rajpal, ul. Rzgowska 72, 95-200, Pabianice, NIP: 7251807726, REGON: 100634492

 

Customer - a natural person, legal person or organizational unit without legal personality, the provisions of which grant legal capacity, concluding a sales contract with the Seller and using the services offered by the Store

 

Consumer - a natural person concluding a sales contract with the Seller, not related directly to its business or professional activity (as defined in the Civil Code)

 

Entrepreneur - a natural person running a business on their own behalf, a legal person and an organizational unit without legal personality, the provisions of which grant legal capacity, running a business

 

Distance contract - contract concluded with the Customer as part of an organized system of concluding distance contracts (as part of the Store), without the simultaneous physical presence of the parties, with the sole use of one or more means of distance communication up to the conclusion of the contract, inclusive

 

Order - Customer's declaration of will submitted via the Order Form and aimed directly at concluding a Product Sales Agreement or Products with the Seller

 

Account - an element of the Store's e-sales system, set up by the Customer, where the Customer's personal data is collected, as well as information regarding the Customer's orders (history, preferences), to improve the standards of service by the Seller

 

Cart - an element of the Store's e-sale system, where an Order is placed, which also shows the Products selected for purchase by the Customer, and it is also possible to determine and modify the Order data, in particular the quantity of products, invoice data and delivery address, which is the basic element of the ordering process in the Store

 

Product - a movable item available in the Store, offered by the Seller, constituting the subject of the Sales Agreement

 

Distance Sales Agreement - a contract concluded between the Seller and the Customer (Consumer) as part of an organized procedure of the distance contracting system, i.e. without the need for direct participation of both parties to the contract at one place and time, concluded using one or more means necessary for communication distance

 

5. The Seller provides the appropriate method of collecting, processing and security of data provided by Customers as part of the implementation of the Sales Agreement, in accordance with national and EU regulations in this regard, in particular having an appropriate Privacy Policy, as well as leaving

Customers have a choice as to the scope of the provided data and as to the processing and use of the provided Customer data in the Seller's sales and marketing mechanisms used in the Store. When placing an order or registering on the ORIENT FASHION website, the CUSTOMER provides the following personal data: name and surname, physical address for delivering the PRODUCTS, e-mail address, mobile phone number. These data may be processed by the SELLER only for the purpose of executing the CUSTOMER's order, including informing the CUSTOMER about the status of the order or obtaining the CUSTOMER's opinion as to his satisfaction with the order. The Seller provides the Customer with information about the scope and purpose of processing the Customer's personal data in connection with the functioning of its online store. The CUSTOMER's data is collected and processed by the SELLER in the above-mentioned scope only for the duration of the order, and then (unless the Customer creates an Account in the store), removed and not made available to any external entities. Each subsequent method and purpose of processing the Customer's personal data is carried out with his express prior consent. The customer may withdraw the consent granted to the processing of his personal data by means of a declaration submitted to the Seller.

 

6. Consent forms (check-boxes) regarding the personal data of customers are available in a visible place in the store, during the purchase process, to be accepted by the customer each time. Consents to the processing of personal data of customers, necessary to conclude a distance sales contract, are marked with a red asterisk on the Store's website. Customers may at any time update, modify and withdraw consent to the processing of their personal data, made available to the Seller. The Seller reserves the right to cease processing the orders of the Customer who withdrawn his consent to the collection and processing of his personal data due to the inability to implement the Sales Agreement in the absence of such consent. A customer who has an Account in the Seller's Store, who resigns and deletes this Account, has the right to request the Seller to permanently delete his personal data from the Seller's databases as part of the Store.

 

7. The customer is responsible for the completeness and truthfulness of the data provided by him, necessary for the implementation of the Sales Agreement.

 

8.The Seller undertakes to inform the Customer in the relevant policy, as well as a separate message (with the entry into force of the GDPR) about the intention to collect information provided by the Customer in the process of registration or placing an order, the processing of which the Customer has consented to, in order to group and determine his sales preferences (profiling). The customer has the right to obtain information about the scope and purpose of the processing of his personal data at any time and in any case.

 

9. Viewing the Store's assortment does not require creating an Account. Placing orders by the Customer for Products in the Store's assortment is also possible in the "order without registration" option, as well as traditionally, by logging in / registering in the Seller's online store.

 

10. The technical requirements for the proper functioning of the Store on the part of the Customers are as follows: in order to use the Store, including browsing the Store's assortment and placing orders for Products, the following are necessary: an end device with Internet access and a web browser (a), active e-mail account (e-mail) and enabled cookies (c), in practice the above values are as follows:

 

a) Internet Explorer version 10.0 or newer with ActiveX, JavaScript and Cookies enabled, or

 

b) Mozilla Firefox version 17.0 or newer with Java, JavaScript and cookie applets enabled, or

 

c) Google Chrome version 23.0 or newer with Java, JavaScript and cookie applets enabled,

 

d) minimum screen resolution of 1024x768 pixels

 

11. The CUSTOMER is obliged to respect the copyrights to the materials on the website of the online store, in accordance with the provisions of the Act of February 4, 1994 on copyright and related rights. It is unacceptable for the CUSTOMER to post on the website content that is illegal, violating the personal rights of third parties, the Seller and customers of the online store, moreover, calling for racial, religious, ethnic hatred, or promoting violence, generally considered morally reprehensible, socially inappropriate and violating rules of netiquette.

 

12. The CUSTOMER in a separate statement, available directly on the main page of the online Store, or in the ordering process, or in the order confirmation e-mail in the online store www.orientfashion.pl, may consent to the processing of this data for purposes other than strictly related to the implementation of the order , including marketing, or sending Newsletter messages from the SELLER. Such consent is optional and

may be withdrawn at any time before the client. In this case, the Seller undertakes to immediately - no later than to send the next issue of the Newsletter or marketing content - remove the Customer's e-mail address provided for this purpose from the database of e-mail addresses that support such Store functionalities.

 

PROCESS OF PURCHASE AND SUBMITTING ORDERS, PAYMENT, DELIVERY

 

1. The ORIENT FASHION online store sells via the Internet through the website www.orientfashion.pl, through which you can place orders using the functionalities available there.

 

The subject of the order is also referred to as the PRODUCT.

 

The PRODUCT catalog is available at www.orientfashion.pl and includes fabrics and textiles sold wholesale and retail; the ordering process begins by adding a given product to the basket. The CUSTOMER places an order by selecting the PRODUCTS and placing them in the CART. The CUSTOMER receives an order confirmation along with the order number via e-mail to the e-mail address provided by the Customer when placing the order. Confirmation of placing an order, in accordance with the relevant provisions, in relation to the Customer who is a consumer in accordance with the relevant provisions, includes:

 

description of the product (s) + description of its most important features,

 

amount of products,

 

unit price for each selected product,

 

selected delivery method + shipping cost (according to the consumer's choice),

 

expected delivery date,

 

the total amount to be paid by the consumer (price of goods + tax + shipping cost),

 

payment method + payment date,

 

full details of the Seller's company (name, registered office address, NIP, REGON) + contact method (telephone number / e-mail address),

 

address for submitting a complaint or a declaration of withdrawal from the contract, if different from the address referred to above,

 

To the order confirmation constructed in this way, the Seller adds in an attachment in pdf (or other, allowing to save the document) instruction on withdrawal from the contract and a model of such withdrawal, and information about the possibility of using electronic dispute resolution with the Seller via the EU platform at the following address:

 

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=PL

 

2. The prices of the Goods offered by the Seller do not include any possible delivery costs, which will be determined by the Customer in the ordering process.

 

Before making the shipment, the seller waits for the funds to be credited to his account or for the payment authorization confirmation from the partner who carries out these payments.

 

The delivery is carried out by the Seller using courier companies, DPD, DHL, EUROHERMES, In Post, Poczta Polska and GLS. Each time the order is processed, the type and cost of transport are agreed with the Customer by selecting the delivery option in the order form.

 

The costs of the delivery itself depend on the size of the ordered goods and the destination country. Orders are carried out in the territory of the Republic of Poland, as well as abroad. The seller provides for the option of personal collection. Shipping costs range from PLN 7 net.

 

 

3. The total value of the Order is given at the stage of order confirmation on the customer's side, after selecting the product, at each stage of placing the order, its value is automatically updated in the basket and available for verification by the customer there until the order is confirmed;

 

 

- The Store reserves the right to change prices, promotions and descriptions of products in the Store's offer, after informing customers about the new rules for purchasing the offered Goods (about the start / change / end of the promotion);

- in terms of the sale of promotional products, their number is limited, and the sale on promotional terms is possible until the given promotional offer is exhausted, the Store undertakes to inform the Customers about the end of the promotional offer, if the above circumstances apply (stock depletion);

- sale on promotional terms takes place periodically, for selected Products in the Store, the availability of which determines the duration of the promotion;

 

4. By adding the selected Product to the Cart, the Customer starts the process of placing the Order. By clicking on 'go to order processing', the Customer starts the process of implementing the Sales Agreement, which consists of:

 

providing data for possible delivery and invoices,

 

accepting the terms of the regulations and the privacy policy,

 

consent to the processing of personal data provided in the process of implementing the contract for purposes closely related to it,

 

possible consent to the processing of data for purposes other than the implementation of the sales contract, e.g. marketing,

 

making a payment or selecting its form and possible option

 

and confirmation of the order with the button "order with payment obligation".

 

The customer can order the goods in the order option

without registration, or by registering an account in the Seller's online store, which facilitates the implementation of future orders, improves communication between the parties to the contract, as well as has a positive effect on the use of the Seller's services, because the Customer has access to his orders, data and all information regarding sales contracts carried out on his behalf. More on this in the CUSTOMER ACCOUNT section.

 

5. The CUSTOMER receives a confirmation of sending the order from the SELLER to the e-mail address chosen by the CLINET. The Seller provides sales support to potential customers via the contact form or telephone contact with the qualified staff of the Seller's employees.

 

6. Correct completion of the order form and pressing the "order with payment obligation" button is tantamount to placing an order and has the legal effects of concluding a Sales contract in accordance with the applicable provisions on concluding distance or off-premises sales contracts.

 

 

7. The currently available payment options at the Seller's are:

 

Prepayment to the account (bank transfer);

 

Cash on delivery;

 

On-line payment made via:

Shoper payments

Available payment methods that can be used to make payment:
Payment cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro

If there is a need to return funds for a transaction made by the customer with a payment card, the seller will refund to the bank account assigned to the payment card of the Ordering Party.

 

of PayPal Polska sp.z o.o. with headquarters in Warsaw, 00-113, ul. Emilii Plater 53, with NIP numbers: 5252406419, KRS: 0000289372, REGON: 141108225,

 

of the website DialCom24 Sp. z o.o. with headquarters in Poznań, 60-327 Poznań, ul. Kanclerska 15, NIP 781-173-38-52, REGON: 634509164, KRS: 0000306513

 

of the PayPro S.A. website, with headquarters in Poznań, 60-327, ul. Kanclerska 15. NIP: 779-236-98-87, REGON: 301345068, KRS: 0000347935

 

 

8. Orders through the Store can be placed 24 hours a day, 7 days a week.

 

In the case of a prepayment to the Seller's account, the Seller suspends the execution of the order until the payment is received on the appropriate bank account or information about the crediting of the funds on the account of the internet payment operator. In the absence of receipt of the payment amount or lack of information from the internet payment operator, the order will be canceled. Orders are prepared for execution immediately, in the order of their receipt.

 

The seller always informs the customer about the date of shipment and possible extensions of this date. The order fulfillment time is 1 business day, except for items that must be brought from the manufacturer, which is each time marked in the product description. The delivery time should be added to this period, which is depending on the chosen form, respectively: courier 1 business day, Poczta Polska 1-2 business days, Parcel Lockers In Post 1-2 business days.

 

At the customer's request, it is possible to ship abroad, according to individual arrangements with the Seller.

 

The Seller will inform about the preparation of the Customer's order for shipment in a separate message. The seller waits 14 days for the funds to be credited to be credited to the order, after this date the order will be canceled.

 

9. The SELLER may consent to the invoice being made available to the CUSTOMER as evidence confirming the conclusion of the contract via e-mail to the address provided by the CUSTOMER, which releases the SELLER from the obligation to deliver the invoice to the CUSTOMER together with the PRODUCT. The invoice is issued at the express request of a business client or consumer.

 

10. Until the moment of clicking the button "order with payment obligation" on the website www.orientfashion.pl, the CUSTOMER is entitled to modify the order on his own to the extent allowed by the functionality of the website. They can also modify these options until the button "order with payment obligation" is clicked, according to their preferences. Modification of the order at later stages of the contract is possible by direct contact with the Seller, taking into account the status of the order and the stage of its implementation.

 

11. The prices of the PRODUCTS are given in Polish zlotys and are gross prices. The prices placed next to the offered PRODUCTS do not include information on shipping costs, because the information on the total value of the order is presented CLEARLY and EASILY after the CUSTOMER selects the form of delivery and payment. Before approving the order, the CUSTOMER can check the delivery cost himself.

 

 

12. At the latest when the Customer receives an e-mail confirming the order, the Customer is informed about the method and purpose of processing his personal data in connection with the performance of the sales contract between the Seller and the Customer.

 

At the latest when finalizing the ordering process, the Customer is asked to select the form

possible consent to the processing of personal data necessary for the performance of services offered by the Seller.

 

The data is processed in this way by the ORIENT FASHION online store in order to complete the Order and possible after-sales service. The received personal data will not be used for any other purposes, in particular for purposes inconsistent with applicable law.

 

Newsletters and promotional offers will possibly be sent only with the express consent of the Customer expressed by selecting the appropriate options in the registration form. The customer has the right to view, correct and request the cessation of the use of their personal data in accordance with the "Personal Data Protection" Act of August 29, 1997.

 

The above-mentioned procedures translate into selecting the appropriate consents and options in the Order process, as well as more broadly described in the Privacy Policy, which the Customer has access to before making a purchase and the provisions of which he accepts before making a purchase.

 

The Seller undertakes to inform the Customers on the Store's website about all forms and purposes of collecting and processing Customers' personal data, about the notification of the GIODO personal data collection, about the use of techniques leading to profiling customers in terms of their shopping preferences and about the time of such processing. All commercial information sent to the Store's Customers will always be based on the express consent expressed in the ordering process and, at their request, through a declaration of will, will stop sending them commercial and promotional materials, e.g. in the form of a Newsletter or notification system.

 

CUSTOMER ACCOUNT

 

1. The Store offers its Customers the option of creating an Account, which significantly simplifies and streamlines the Ordering process and the use of the Store's resources.

 

2. The Account is created as follows: the Registration Form must be completed. It is necessary to provide the following data: username and password. By registering an account in the ordering process, the Customer enters his shipping details, which are stored in the account. When registering without making a purchase, the customer enters this data on his own in his tabs. For registration, the customer must enter his name and surname and delivery address (or company name, delivery address and tax identification number in the case of entrepreneurs).

 

3. Creating an Account in the Store is free of charge.

 

4. Logging in to the Account is done by entering the login and password set in the registration form - when creating it. After logging in to his Account, the Customer has the option to edit the data entered by him and view the order history.

 

4.1. In particular, the account has the following tabs:

 

My orders, My product returns, My bills, My addresses, My personal information, My vouchers.

 

5. The Customer may at any time, without giving a reason and without incurring any fees, remove the Account by sending the Seller to the contact e-mail address or by traditional mail a declaration of willingness to resign from the account held. After removing the account from the resources of the Seller's Store, the Customer has the right to demand the permanent removal of his personal data collected in the Store's infrastructure along with the deletion of the account (in particular on the date of entry into force of the GDPR), by submitting such a request at or after resigning from having an Account in the Store.

 

RIGHT TO WITHDRAW FROM THE CONTRACT

 

Customers who are Consumers have the statutory right to withdraw from a Distance Sale Agreement:

 

1. The consumer may withdraw from the Sales Agreement within 14 days without giving any reason.

 

2. The running of the time limit specified in sec. 1 begins with the delivery of the Product to the Consumer or a person other than the carrier designated by him.

 

3. In the case of an Agreement that includes many Products that are delivered separately, in batches or in parts, the date specified in paragraph 1 runs from the delivery of the last item, batch or part.

 

4. The consumer may withdraw from the Agreement by submitting to the Seller a declaration of withdrawal from the Agreement. To meet the deadline for withdrawing from the Agreement, it is enough for the Consumer to send a statement before the expiry of this period.

 

5. The statement may be sent by traditional mail, fax or by e-mail by sending the statement to the Seller's e-mail address or by submitting the statement on the Seller's website - the Seller's contact details are specified in these Regulations. The statement may also be submitted on the form, the specimen of which is attached as Appendix 1 to these Regulations and an attachment to the Act of May 30, 2014 on consumer rights, but it is not obligatory. The address appropriate to return the goods in the withdrawal procedure is the address of the Seller's registered office.

 

6. In the event of sending the statement by the Consumer electronically, the Seller will immediately send the Consumer to 

the e-mail address provided by the Consumer, confirmation of receipt of the declaration of withdrawal from the Agreement.

 

7. Consequences of withdrawal from the Agreement:

 

In the event of withdrawal from a Distance Agreement, the Agreement shall be considered void.

 

In the event of withdrawal from the Agreement, the Seller shall immediately return to the Consumer, not later than within 14 days from the date of receipt of the Consumer's statement on withdrawal from the Agreement, all payments made by him, including the costs of delivering the goods, except for additional costs resulting from the method of delivery chosen by the Consumer. other than the cheapest standard delivery method offered by the Seller. In the event of the return of large-size goods in the exercise of the right to withdraw from the contract, the Seller informs the Customer about the possible total costs of returning such goods under pain of transferring these costs to the Seller.

 

The reimbursement will be made by the Seller using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer has expressly agreed to a different solution that will not involve any costs for him.

 

In the event that the payment was made using a payment card, the return of funds for the transaction made by the customer with the payment card, the seller will be refunded to the bank account assigned to the customer's payment card.

 

The Seller may withhold the reimbursement until the Product is received back or until proof of its return is provided to him, whichever occurs first.

 

The consumer should return the Product to the Seller's address provided in these Regulations immediately, no later than 14 days from the date on which he informed the Seller about the withdrawal from the Agreement.

 

The deadline will be met if the Consumer sends the Product back within 14 days. The consumer bears the direct costs of returning the Product, including the costs of returning the Product, if, due to its nature, the Product could not be normally sent back using the postal or courier operator selected by the Customer. The consumer is only responsible for reducing the value of the Product resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of the Product.

 

8. Pursuant to these Regulations, the Consumer is subject to the same restrictions on the right to withdraw from the contract as under the Act on the Protection of Consumer Rights, i.e. Art. 38 of the Act of 24 June 2014 on consumer rights, which provides that: "The right to withdraw from a contract concluded outside the business premises or at a distance is not available to the consumer in relation to contracts:

 

1) for the provision of services, if the entrepreneur has fully performed the service with the express consent of the consumer, who was informed before the commencement of the service that after the entrepreneur has fulfilled the service, he will lose the right to withdraw from the contract;

 

2) in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract;

 

3) in which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs;

 

4) in which the subject of the service is an item that deteriorates quickly or has a short shelf-life;

 

5) in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;

 

6) in which the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items;

 

7) where the subject of the service are alcoholic beverages, the price of which was agreed upon conclusion of the sales contract, and the delivery of which may take place only after 30 days, and the value of which depends on fluctuations in the market over which the entrepreneur has no control;

 

8) in which the consumer expressly demanded that the entrepreneur came to him for urgent repairs or maintenance; if the entrepreneur provides additional services other than those requested by the consumer, or provides items other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or items;

 

9) in which the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;

 

10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;

 

11) concluded through a public auction;

 

12) for the provision of accommodation services other than for residential purposes, 

transport of goods, car rental, gastronomy, services related to leisure, entertainment, sports or cultural events, if the contract indicates the day or period of service provision;

 

13) for the delivery of digital content that is not recorded on a tangible medium, if the performance began with the consumer's express consent before the deadline to withdraw from the contract and after informing the entrepreneur about the loss of the right to withdraw from the contract.

 

9. Considering the above, the Consumer should bear in mind that the goods ordered under an individually specified order, its quantity, quality or type of cut, other than the original packaging, quantity or other individual feature of the purchased item, does not qualify this type of goods (ordered according to individual, personal specification) as subject to the procedure of withdrawal from the contract.

 

COMPLAINT PROCEDURE

 

1. The Store provides its customers with the opportunity to submit any comments and claims as to the quality of the performance of the Agreement through the use of the complaint procedure.

 

2. A customer dissatisfied with the quality of performance of the Agreement by the Store may submit a written complaint sent via traditional or electronic mail. The complaint should include the order number and date of its implementation, name, surname - company name and a brief description of the claim.

 

3. The Store undertakes to consider complaints immediately, but not later than within 14 days of their receipt.

 

4. The store is liable under the warranty for physical or legal defects of the sold item. If the party lodging the complaint is a Consumer, failure to respond to the complaint within the above-mentioned period will mean that the Consumer's claim is right.

 

5. In the event that the complaint turns out to be right, and the fault for the inconvenience and the actual claim of the Customer will be borne by the Store (and not, for example, the Producer of the Goods offered in the Store or other entities, such as courier, postal operator, etc.), he will accept the complaint and will propose an appropriate compensation to the Customer, from among the options of re-delivery of the Goods free from defects, replacement of the Goods, replacement for a different type of Goods upon agreement with the Customer.

 

6. In the event of a defect in the goods purchased from the Seller, the Customer has the right to make a complaint based on the provisions on warranty in the Civil Code. If the Client is an Entrepreneur, the parties exclude liability under the warranty.

 

7. If the complaint turns out to be groundless, the Customer may demand an amicable solution to the dispute that has arisen. Complaints may be directed using the contact form, or at the Store's contact address, or to the following address: sklep@orientfashion.pl

 

8. Notwithstanding the foregoing, the Seller does not exclude liability under the warranty, understood in accordance with the Civil Code, for the non-compliance of the goods with the contract, on the principles set out in that code (Art. 556 of the Civil Code and following).

 

AMICITIVE DISPUTE RESOLUTION

 

 

The Seller undertakes to strive for an amicable way of settling any disputes that may arise as part of the services he provides, especially when a Consumer is a party to the Agreement.

 

Mediation and negotiation procedures as part of the amicable settlement of disputes may occur if such a method is accepted by both parties to the contract.

 

The consumer has the right in this regard to use the help of the municipal (poviat) consumer ombudsman or a social organization whose statutory purpose is to protect consumer rights and / or amicable dispute resolution.

 

The consumer also has the right to use the help of the provincial inspector of the Trade Inspection or apply to a permanent consumer arbitration court in accordance with the relevant provisions.

 

CUSTOMER - The consumer is also entitled to use the internet platform, which is an interactive model of dispute resolution, the so-called Online Dispute Resolution (ODR) platform. The platform and detailed information on the terms and conditions of dispute resolution using this mode are available at: http://ec.europa.eu/consumers/odr/.

 

Detailed information, contact details and a list of permanent consumer arbitration courts can be found on the website of the Office of Competition and Consumer Protection [link: https://uokik.gov.pl/spory_konsumenckie.php].

 

After exhausting, and in the absence of success, of the amicable way of resolving disputes, the Clients retain the right to bring their claim before the competent common court, established on the basis of the relevant provisions of the Civil Code. on the alternating property or the provisions of the Act on consumer protection.

 

FINAL PROVISIONS

 

 

1. In matters not covered by these Regulations, the provisions of generally applicable law shall apply, in particular the Civil Code Act, the Consumer Rights Act or the Act on the provision of electronic services, the above specification does not constitute a closed catalog

ego.

 

Annexes to the Regulations, such as model withdrawal form, complaint form, Privacy Policy and information about cookies, constitute its integral part.

 

The Seller reserves the right to change the provisions and content of these Regulations, after informing the Customers about any such change, 14 days before the new provisions enter into force. The customer has the right not to accept changes to the Regulations.

 

The language of the Regulations and the Agreement concluded on its basis is Polish.

 

The Regulations come into force on 11.04. 2018

Information on the online dispute resolution system pursuant to Art. 14 sec. 1 ODR (Online Dispute Resolution):
The European Commission provides consumers with the opportunity to resolve online disputes pursuant to Art. 14 sec. 1 ODR (Online Dispute Resolution), on one of the platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a place where consumers can try to reach out-of-court agreements in disputes arising from purchases and contracts for services on the Internet.

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